The simple answer is, the odds are always in their favor. Casinos make money because of house edge. If you want a few pointers on maximizing your chances, visit our tips page.

If you’re wondering whether casinos unfairly set the odds, then the answer is more complex. It is in the best interest of an online casino to accept the natural numeric advantage inherent in any game, as anyone operating a casino with skewed odds will quickly be noticed – and word gets out quickly across the Internet. If you’re still worried about your choice of casino we recommend trying one of the casinos in our reviews section, particularly our Editor’s Picks, as we believe these to be fine examples of honest, reliable casinos.

  1. Is there an institution that gives its “seal of approval” to an online casino or sportsbetting site?

There sure is. It’s the Interactive Gaming Council, or IGC. In fact you can see one of their badges on the bottom of this page. They are advocates of self-regulation in the industry.

  1. What is an online casino?

Online Casinos have developed gambling applications that work in real time. Gamblers from across the globe can participate and wager on games like Blackjack, Poker, Roulette and Slots Machines which are controlled by random number Unique Casino generators. Many sites allow the placing of bets on sporting events of your choice as well. All this is done via the Internet in the comfort of your own home.

  1. Where are they located?

Online Casinos are presently located in the Caribbean, Australia, Africa and Europe, where online gambling licenses are available. While Australia has placed a moratorium on new licenses, the Kahnawake First Nations in Quebec, Canada is granting licenses for operations on their reserve. More and more Countries are considering legislation every day.

  1. How do I get started?

The casino will set up an account for you online where moneys can be deposited via Western Union, Moneygram, money orders, cashiers checks, wire transfers, credit cards etc. Your winnings can be collected in most of these same ways.

  1. What is the best method of payment?

Credit card seems to be the most efficient way to transfer money and many casinos now credit your winnings directly to your credit card. Credit card companies generally offer more protection than other forms of payments especially when dealing with offshore companies. Use of e-cash providers, eg. Paypal or Firepay is growing, and often as an incentive casinos offer special bonuses for e-cash users.

  1. Is my personal information safe?

Many of the jurisdictions now require licensees to post bonds of cash or insurance as part of the license requirements. Personal information is usually kept off-line and transactions are conducted through secure servers.

It is in the interests of all involved to maintain a high level of integrity and security among all casinos.

  1. What are the different kinds of casinos?

Aside from the fact that most casinos offer the usual casino games like Blackjack, Poker, Roulette… There are three major differences. Download, Java or HTML. Download Casinos are Browser based and require you to download to your hard disk. They offer wonderful graphics, animation and sound.

Online Casinos using Java allow you to play through the World Wide Web with Java Applets without downloading. Some of these Casinos have sound and animation and produce very nice graphics.

The Third type of Casino online uses HTML so no download is required. These Casinos do not have audio or animation but they deliver very fast game play with superb graphics.

They all seem to retain their own special charm. Some like the bells and whistles some like fast game play you may just like the creative content or variety of games. All of these types of Online Casinos are fun to play. Most offer free game play so you can sample the software before actually opening an account. So feel free to browse around for your favorite Casino before getting started.

  1. Is it legal to gamble online?

The legality of online gambling is question that runs across international borders, as gamblers from halfway across the planet can gamble on a server located in a jurisdiction that licenses online wagering operations. The surest way to know if it’s legal to gamble in your location is to check with your own authorities before you do. Many casinos operate with government licenses that are issued under strict regulation, but while it is legal for those services to operate, it’s questionable whether or not the end user is legally allowed to place bets on them. On the whole, the legality of online gambling in many places is a question that still remains to be answered. For more details on the legal history of internet gambling, see our Legal page.

  1. Who should I contact in case of a problem?

If you should find yourself at odds with any part of your gambling experience on a particular casino or sportsbook, the first step is to contact their support team.  Every reputable casino will have an e-mail address as well as a toll-free number where you can reach a live person on the other side, so what you should do before anything else is to try and work out the problem that way.  If the support personnel is not helpful, ask to speak to the casino manager or pitboss.  Most casinos do not create problems for their users without good cause; typically any difficulties can easily be resolved simply by speaking to customer services.

  1. Why do many online casinos not accept bets from US or Canadian citizens?

If a casino accepts bets from a US citizen, they might be either breaking US law or perhaps their own licensing agreements. Many casinos don’t accept bets from US citizens or from other jurisdictions that are attempting to prohibit online gaming just to remain on the safe side and to avoid any possible prosecution. It’s in the casinos’ own best interest not to accept these bets.