As many of you may know, at the start of every year the Council sends out an annual poll to gain insight into our members’
Metrics are important for a number of reasons – who hasn’t heard the saying, “If you can’t measure it you can’t manage it!” Metrics are
In our Topic of the Month series this month, we are featuring practices to improve governance and ownership structures over key areas of Operations management.
As frequent readers of our blog will know, we’ve focused a lot in the past weeks on the concept of exposing Operations’ hidden inefficiencies. These are
To continue with this month’s topic of the month on Managing Uncertainty, this week we’re focusing on the risks that can arise when working with external
With spring right around the corner, we’re ramping up our planning activity for the CEB TowerGroupFinancial Services Conference. Last month saw the inaugural European conference, and